Privacy Policy

Data Controller

The data controller responsible for your personal information is:

Introduction

Welcome to Japan Voyage. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

When you register and use our service, we may collect:

• Name and email address
• Profile information (age, location, Golf experience)
• Profile photos you choose to upload
• Travel information (visit dates, home country, current location)
• Languages you speak
• Messages and communications with other users
• Push notification tokens (for sending you notifications)

Automatically Collected Information

• Device information and IP address
• Browser type and version
• Usage data and interactions with the service
• Cookies and similar tracking technologies

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to provide our service to you, including account creation, profile management, and enabling connections with other users.
• Consent: Where you have given explicit consent, such as for push notifications and marketing communications. You may withdraw consent at any time.
• Legitimate Interest: Processing necessary for our legitimate interests, including service improvement, security, fraud prevention, and analytics, where these interests do not override your rights.
• Legal Obligation: Processing necessary to comply with legal requirements.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Connect you with other Golf enthusiasts
• Enable communication between users through messaging and events
• Show you relevant matches based on location and availability
• Send you notifications about friend requests, messages, and events
• Improve and personalize your experience
• Ensure the security and integrity of our service

Privacy Protection Features

We take your privacy seriously and implement several protections:

• Privacy Threshold: Location and travel statistics are only shown when 10 or more users match the criteria, protecting individual identities.
• Visibility Controls: You can control who can find you (tourists vs. locals) in your profile settings.
• Blocking: You can block users to prevent them from seeing your profile or contacting you.
• Optional Information: Most profile fields are optional—share only what you're comfortable with.

Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for the service to function, including session management and authentication.
• Preference Cookies: Remember your settings such as language and display preferences.

You can control cookies through your browser settings. Disabling essential cookies may affect service functionality.

Information Sharing

With Other Users

Your profile information (name, photo, location, Golf experience, and any other details you choose to share) is visible to other users of the service based on your visibility settings.

With Third Parties

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (hosting, analytics, email)
• Law enforcement when required by law
• With your consent for specific purposes

Third-Party Services

We use the following third-party services to operate our platform:

• Amazon Web Services (AWS): Cloud hosting and file storage (servers located in Japan)
• Firebase Cloud Messaging (Google): Push notification delivery
• Amazon SES: Email delivery service

International Data Transfers

Your data is primarily stored on servers located in Japan (AWS Tokyo region). Some data may be processed by third-party services in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Data Retention

We retain your personal information according to the following schedule:

• Account data: Retained while your account is active and for 30 days after deletion request to allow for recovery.
• Messages: Retained while your account is active. Deleted when you delete your account.
• Server logs: Retained for up to 90 days for security and debugging purposes.

You may request deletion of your account at any time by contacting us at privacy@sampo.ltd. We will process your request within 30 days.

Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data in a portable format
• Withdraw consent at any time
• Restrict processing of your information

To exercise any of these rights, please contact us at privacy@sampo.ltd. We will respond to your request within 30 days.

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Do Not Sell My Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. This applies to all users regardless of location.

Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (HTTPS) and at rest, secure password hashing, and regular security reviews. However, no method of transmission over the Internet is 100%% secure, and we cannot guarantee absolute security.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by law.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and where appropriate, notifying you by email.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us: